Contact us

Business activities & product categories

AceShop is an online general merchandise retailer owned and operated by Sinovia Global Limited. Our store offers a range of products for everyday personal, household and lifestyle needs.

Our product range includes, but is not limited to, bags and travel accessories; clothing and fashion accessories; home, kitchen and bathroom goods; storage and organisation products; sports and outdoor accessories; and pet supplies.

The assortment may change over time. The products currently offered for sale, their available options, prices and descriptions are shown in our online shop. These terms apply to purchases of those products. Applicable product-specific conditions are disclosed on the relevant product page before purchase.

Contact the AceShop team for product, delivery and after-sales enquiries.

Website owner

AceShop is owned and operated by Sinovia Global Limited, a company registered in Hong Kong.

Customer service

Email: aceshop@gmail.com
Phone: +1 888-372-8410
Please include your order number, order email address and a description of your enquiry.

Global operations centre

350 S Grand Ave
Los Angeles, CA 90071
USA

Delivery support

We offer worldwide delivery through partner fulfilment locations. Standard shipping is included in our displayed product prices. Available estimates depend on the product, dispatch location and destination.

Returns and privacy enquiries

Contact us at the email above for return requests and personal data enquiries. Obtain the correct return instructions before sending goods. Default return address: 350 S Grand Ave, Los Angeles, CA 90071, USA. Please email aceshop@gmail.com before dispatch so we can identify your return.

Payment security

Do not send full card numbers, security codes, passwords or one-time verification codes by email.